PIT RENT A CAR Miyako Airport
If you wish to cancel or change your reservation, please be sure to contact us. If you do not show up without contacting us, it is treated as a no-show and 100% of the total is charged.
Cancellation fees
| When you notify us | Cancellation fee |
|---|---|
| 7–6 days before departure | 30% of the total |
| 5–3 days before departure | 50% of the total |
| 2 days before – the day before | 80% of the total |
| On the day of departure | 100% of the total |
| No-show (no contact) | 100% of the total |
If you wish to cancel or change your reservation, please contact us as soon as possible.
When the cancellation fee is waived
The cancellation fee is waived in either of the following cases.
- You or a member of your party is infected with COVID-19 or influenza and presents a medical certificate or other document proving a positive result (documents issued by a medical institution only).
- Your flight is cancelled due to a typhoon or similar and it is difficult for you to come to Okinawa.
Ask about cancellation via chat
Enter your booking number to open a chat just for your reservation. After a quick identity check (the last 4 digits of the phone number on your booking, or a code sent to your registered email), you can talk with our staff.
If you are connected with us on LINE, please contact us via LINE.
Contact us on LINEHow to cancel or change
Please contact us by our chat ("Ask about cancellation via chat" above) or by phone to cancel or change your reservation. Please include your booking number, or your name and rental date.
Contact
If you have already paid in advance
If you cancel, we will refund you in accordance with the cancellation policy.
Related information
FAQ may also be helpful.